Financial services: Bank, microfinance, e-wallet

How do we help companies in this sector?

Several microfinance companies, banks, e-wallet managers offer their clients applications. Their use in many cases does not address all their clients’ problems. They often need certain answers. The multiplicity of their number can make adequate support tedious.
We provide this public with Call Center services. This service can be accessed through various channels (WhatsApp, Messenger, Instagram, Telegram).
We can also deploy a ChatBot on these channels for better support, thus optimizing agent intervention.
We offer a wide range of services:

• • Customer loyalty
  • Conversion of prospects into clients
  • Information on transfers
  • Deadline extension formalities
  • Appointment scheduling
  • Management of complaints on various card transactions
  • …
    With our services, you get customer growth, sales evolution, customer loyalty.