CUSTOMER SERVICE AUTOMATION

It can be done in various ways:

• ChatBot
  The ChatBot, a computer program designed to perform a specific task, is a tool that is conquering the world. By providing it with scenarios, it can provide answers in many situations to satisfy your customers.
  It offers several advantages: reliability, security, availability, and much more.
  It can be deployed on one or more of the following channels: website, WhatsApp, Instagram, Messenger, Telegram.
• Automatic document analysis
  Using Optical Character Recognition (OCR), it is possible to digitally reconstruct a scanned (filmed) document. The document can be handwritten or not.
  The documents thus obtained can be automatically processed in different scenarios. Some of their information can be automatically compared to various sources, databases.